RightNow Technologies (RNOW)

<b>RightNow Technologies</b> (<a href=http://www.zacks.com/stock/quote/rnow>RNOW</a>) is a leading provider of on-demand customer relationship management (CRM) software solutions designed to optimize customer service operations for businesses of all sizes. <p> Competition continues to increase with Oracle and SAP moving aggressively into the on-demand customer relationship management market. However, RightNow management also continues to expand the company&#39;s product reach. We also expect margins to improve along with the growth of top line. <p> Demand for the company&#39;s products remains strong despite the discontinuation of recurring revenues. Our long-term recommendation for RightNow is OUTPERFORM.

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